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Privacy notice.

How we collect, use and protect personal information.

Draft for legal review. Remove this notice only after a solicitor has approved the text.

Last updated: [DATE – TO BE CONFIRMED]

Who we are

NEIMA UK INT LTD (company number 17513607, registered in England and Wales) is the data controller for the personal information described in this notice. Registered office: [FULL REGISTERED ADDRESS – TO BE CONFIRMED]. Contact: [email protected].

ICO registration number: [TO BE CONFIRMED].

What we collect

We collect the information you give us when you use the quote form, email or message us, or introduce your company as a supplier:

  • Name, job title, company name and country
  • Email address and phone or WhatsApp number
  • Details of your enquiry, such as product, quantity and destination
  • Anything else you choose to tell us

Our website may also collect basic technical data such as browser type and pages visited. [ANALYTICS AND COOKIES – TO BE CONFIRMED]

How we use it

  • To reply to your enquiry and prepare quotations
  • To manage orders, suppliers and customers
  • To meet legal, tax, accounting and compliance duties, including checks required before we trade
  • To keep our business records and improve our service

Our lawful basis

We rely on our legitimate interests in running a trading business, on steps taken at your request before a contract, on performance of a contract, and on legal obligation. Where we need your consent we will ask for it.

Who we share it with

We share information only where needed: with freight forwarders, customs agents, banks and payment providers, professional advisers, and IT and email providers acting for us. We do not sell personal information. Some of these providers or your destination country may be outside the UK. Where that is the case we use appropriate safeguards. [TRANSFER DETAILS – TO BE CONFIRMED]

How long we keep it

We keep enquiry information for as long as needed to deal with it and for a reasonable period afterwards. Trading and accounting records are kept for the period the law requires. [RETENTION PERIODS – TO BE CONFIRMED]

Your rights

Under UK data protection law you may ask to see, correct, delete or restrict the use of your information, object to its use, and ask for it to be moved. To exercise a right, email [email protected]. You may also complain to the Information Commissioner's Office at ico.org.uk.